Exxaro Resources Limited
Environmental, social and governance report for the year ended 31 December 2024 

Promoting health and wellness

Health and wellness are central to our commitment to creating a thriving, resilient workforce. As a critical enabler of operational efficiency and sustainable growth, we focus on early intervention, proactive health management and driving a culture of care through innovative initiatives that improve employees' quality of life, morale, productivity and safety.

Showcasing proactive healthcare in action

With a recent health report showing a rise in lifestyle diseases and high body mass index (BMI) levels among employees, Exxaro recognised the need for proactive measures to promote healthy lifestyles and reduce the risk of related illnesses. By integrating health education, advanced monitoring technologies and personalised guidance into our wellness initiatives, Exxaro aims to keep employees healthier and prevent long-term health complications.

As part of our wellness campaigns, Exxaro collaborated with a dietician to educate employees on healthy eating and lifestyle habits. Employees who seek these services are provided with smartwatches capable of monitoring key health metrics in real time, including blood pressure, ECG, blood sugar, oxygen saturation, fatigue and stress levels. These devices empower employees to take charge of their health by offering immediate insights into their wellbeing. The dietician uses these tools to guide employees on how to adapt their habits based on their personal health data, creating a tailored and impactful approach to wellness.

This initiative reflects Exxaro's commitment to fostering a healthier workforce, equipping employees with the resources they need to thrive both personally and professionally.

 

CENNERGI

Cennergi remains committed to promoting health and wellbeing for all individuals working on site, including contractors. In 2024, wellness initiatives were conducted at Amakhala and Tsitsikamma, focusing on preventive health and mental wellbeing.

The initiatives included comprehensive health screenings for contractors, covering general wellness checks, blood pressure, glucose levels and BMI assessments. Mental health awareness sessions highlighted the importance of stress management and available support resources, encouraging open conversations about mental wellbeing.

To ensure a safe and healthy workplace, occupational health talks addressed common health concerns and best practices for wellbeing on site. These initiatives equipped contractors with the knowledge and tools to proactively manage their health, contributing to a resilient and more productive workforce at Cennergi's operations.

 

Our health and wellness management approach at a glance

A physically and psychologically safe workplace is inextricably linked to successfully delivering on our strategy. Guided by our integrated health and wellness strategy, we identify and address occupational, non-occupational and mental health risks, aiming to mitigate their causes and impacts on our people and business.

Preventive, holistic and employee-driven health and wellness underpins our approach, which is reinforced by:

Accountability and responsibility

The executive committee oversees health and wellness by delegating authority to mine managers and our sustainability managers.

Regulatory compliance

We adhere to the MHSA and the Basic Conditions of Employment Act 75 of 1997 (BCEA) and align our health and wellness initiatives with government's national and regional priorities.

Beyond compliance

We adopt a preventive approach to intervention and awareness of hearing loss. We begin intervention from a 2.5% loss of hearing shift to prevent further deterioration, whereas the DMRE requires intervention from a 3.2% loss of hearing shift. We also monitor dermatitis, asbestosis and work-related limb disorders.

Integrated health and wellness strategy

This strategy enables us to create an empowering environment for our employees through our employee wellness programme (EWP) and complementary awareness campaigns, health testing drives and wellness initiatives.

Prevent

Preventive programmes (mandatory awareness campaigns and healthy lifestyle coaching) address a range of employee health and wellness challenges.

Diagnose

We improve medical surveillance by extending clinical tests (heart disease and risk-based cancer screening) and DNA analysis from middle management upward.

Manage

We improve healthcare management by ensuring all employees with occupational and non-occupational health risks are included in a disease management programme.

To further enhance our offering, we are reviewing wellness needs across BUs through engagements with wellness coordinators. Insights from these discussions will guide an updated wellness programme, scheduled for completion early next year.

Occupational and non-occupational diseases

To identify employee illness trends, prevent the development and spread of disease, and assess the effectiveness of our interventions, we record and analyse data on occupational and non-occupational diseases. These include:

  Communicable diseases Non-communicable diseases

Occupational diseases

Contagious illnesses such as occupational TB and hepatitis B contracted at work   Non-contagious illnesses such as noise-induced hearing loss (NIHL), pneumoconiosis, silicosis, chronic obstructive airway disease and occupational asthma

Non-occupational (lifestyle) diseases

Cholera, malaria, typhoid, influenza and sexually transmitted infections such as HIV/Aids   Diabetes, hypertension and cardiovascular ailments

Employee wellness programme (EWP)

Our EWP offers holistic support to employees, addressing a wide range of challenges that may impact their wellbeing. Managed by our people and performance department since its launch in 2021, the EWP provides access to external counselling services and targeted interventions to support employees across the following wellness dimensions:

  1. Financial
  2. Emotional
  3. Social
  4. Occupational
  5. Environmental
  6. Spiritual
  7. Thinking
  8. Physical

Counselling services, primarily available in English, are complemented by Bayport Financial Services' offerings, including debt restructuring, financial rehabilitation and financial management training for employees facing financial hardship.

Awareness and access
We ensure employees are well informed about the EWP through various communication channels:
  • LetsConnect platform, LCD screens, screensavers and the intranet
  • SMS updates with EWP contact details
  • #You’reNotAlone campaign, sharing personal stories via voice notes and videos to highlight the programme’s mental health support
As part of our induction process, the EWP is integrated into employees’ physical fitness tests and certificate of fitness procedures.
Focus on mental health
Mental health remains an important part of the EWP, guided by World Health Organization principles. We offer virtual mental health masterclasses on Microsoft Teams, equipping employees with self-diagnosis techniques and practical coping strategies.

Awareness and training

We conduct noise and hearing induction sessions for all employees, ensuring they understand the risks and protective measures related to workplace noise. HIV/Aids awareness forms part of medical inductions for employees, with contractors attending dedicated programmes during specific campaigns and medical inductions. These initiatives encourage voluntary counselling and testing, and enable easy access to medication through occupational healthcare centres.

CENNERGI

Employees use the group's employee health and wellness programme and attend sessions arranged for Exxaro BUs.

How we performed

Occupational diseases

In 2024, we recorded 23RA occupational disease cases (2023: 23), resulting in an OHIFR of 0.14 (2023: 0.15) against the target of 0.13.

We measure our performance against the Mine Health and Safety Milestones, which were revised and communicated this year for adoption beyond 2024.

Reported number of cases

How we performed
  NIHL Pneumoconiosis Silicosis

Mining industry target

No employee's standard threshold shift will
exceed 25dB from the baseline when averaged
at 2 000Hz, 3 000Hz and 4 000Hz in one or
both ears.
  • No new cases of pneumoconiosis, including coal workers' pneumoconiosis, occurred among individuals not exposed to mining dust before December 2008, based on current diagnostic techniques
  • 95% of coal dust exposure measurements remained below 1.5mg/m³ (⁢5% crystalline silica) for respirable particulate, using individual readings rather than averages
  • 95% of respirable crystalline silica exposure measurements remain below 0.05mg/m³, based on individual readings rather than averages
  • No new silicosis cases occurred among individuals not exposed to mining dust before December 2008, using current diagnostic techniques

Exxaro's progress

Our hearing conservation programme aims to reduce NIHL cases. We conduct regular checks and tests to ensure hearing protection and controls remain effective.

Key initiatives include:

  • Modifying digital noise sensors at Belfast to integrate with the SCADA system, enabling real-time monitoring from the control room
  • Removing all machines emitting noise levels above 107dB(A)
  • Implementing new technologies such as a noise camera at Belfast for quick identification of noisy equipment parts, and a “visualise noise robot” at Grootegeluk to raise awareness and provide visual warnings for hearing protection
  • Providing moulded and customised hearing protection for engineering and plant employees at Belfast and Grootegeluk to ensure proper fit and effectiveness
  • Implementing continuous real-time monitoring of airborne pollutants, noise and thermal stress at Grootegeluk, which experiences notably high temperature conditions
Pneumoconiosis cases have declined since 2014 due to proactive investigations and targeted actions in response to over-exposures.
These measures include:
  • Reviewing ventilation and dust suppression systems
  • Conducting regular equipment maintenance, such as checking door seals and air-conditioner functionality
At Matla, we adopted two leading practices from the Minerals Council's Mining Occupational Safety and Health programme, namely the conveyor belt dust fogger system and a real-time underground dust monitoring system.
We have not recorded silicosis
cases since 2019 due to dust
control measures that reduce
exposure.

Non-occupational diseases

We identified 39 new diabetes cases (2023: 93) and 122 hypertensive employees and contractors (2023: 334).

HIV/Aids and TB

Mining industry target

By December 2024:

  • Employees and contractors should receive annual HIV/Aids counselling and testing with eligible employees linked to an antiretroviral treatment programme (as per the National Strategic Plan)
  • At or below the national TB incidence rate

We report against the industry TB and HIV targets on the Minerals Council's Masoyise dashboard.

Our performance

As part of the health and wellness programme, 14 143 employees and contractors received HIV/Aids counselling (2023: 18 419). Additionally, 13 459 employees and contractors voluntarily tested for HIV/Aids (189 employees and contractors tested positive). The prevalence of HIV/Aids cases is 1.4% (2023: 1.87%). The national prevalence rate is 12.7%.

HIV-positive employees can easily access medication at our occupational health centres.

HIV/Aids awareness
(employees and contractors)

 
2024

2023

2022
Attended information sessions   14 143 18 419 14 585
Total tested   13 459 12 597 7 827
% tested   94.33 68.39 54
Employees tested positive   189 236 203
Enrolled in December (cumulative)   1 548 2 123 1 745
Received antiretroviral treatment   1 548 4 815 1 674
EWP
EWP utilisation and counselling   2024 2023 2022
Utilisation rate (%)   7.8 8.9 12.68
Proactive Health Solutions benchmark (%)   5.3 6.4 6.4
Cases managed   3 785 6 350 5 870
Individual cases   541 716 684
Individuals in group trauma debriefing sessions   615 578 512
Individuals in group information sessions   3 781 5 056 4 674

 

The majority of employees who utilised EWP services are men (20 to 49 years old)

(2023: Men 18 to 50 years old)

Depression

is the leading cause of mental health issues

(2023: stress)

Preferred services are

onsite and
face-to-face

(2023: face-to-face counselling)

191

employees have relationship-related challenges

(2023: 251)

Campaigns and initiatives

Taking services
to people

  We are adopting the principle of bringing health and wellness services directly to employees, making these services more accessible. This includes the use of smart devices for real-time screening of blood pressure, blood sugar, fatigue and stress levels. We introduced dietician services to educate employees on healthy eating habits that prevent lifestyle diseases. On-site therapists are available at each BU, providing psychological support without the need for employees to take time off work. This has reduced absenteeism due to illness and improved workplace attitudes.

Medication
pick-up point

  Grootegeluk clinic is an accredited external medication pick-up point as part of government’s Central Chronic Medicines Dispensing and Distribution programme. Our employees collect their chronic medication from the clinic, reducing transport costs and allowing employees to receive two to three months’ medication at a time.

Wellness day

  Exxaro hosted wellness days across BUs, offering screenings for lifestyle diseases such as blood pressure, blood sugar, cholesterol, HIV, breast cancer and prostate cancer. Employees also received guidance from dieticians on balanced diets and the importance of physical activity to prevent or delay the onset of lifestyle diseases.

Cennergi health
screenings

  Cennergi conducted medical screenings, including blood pressure, blood sugar and HIV tests, as well as financial wellness interventions for employees in 2024. Health initiatives were extended to contractors, including wellness screenings and mental health check-ins, ensuring all individuals on site have the knowledge and resources to manage their health effectively.

 

Our primary focus in 2025 will be:

  • Rolling out our updated wellness programme
  • Focusing on cancer awareness and screening in all BUs
  • Increasing the hours of the on-site therapists at some BUs, such as Grootegeluk, due to the demand for the service
  • Identifying a service provider to advance our electronic health and hygiene systems for better data management
  • Implementing the first phase of distributing wearable health devices to track vital signs in real time at Belfast